Resources

For many instructors, Canvas is the key way that information, lessons, and quizzes are provided to their students. At UNC Charlotte, we have many resources readily available for you to learn to use, set up, or solve issues in Canvas.

• UNC Charlotte has a Canvas FAQs page.
• Canvas provides several guides to follow.
• The Center for Teaching and Learning provides workshops on using Canvas.

The Center for Teaching and Learning provides learning opportunities for instructors and faculty at UNC Charlotte. The Center provides a variety of resources on topics from online teaching to hybrid learning. Resources include:

• Canvas Training
• Classroom Tutorials
• Teaching Guides
• Self-Paced Workshops
• Innovate Your Teaching Workshops

UNC Charlotte’s Atkins Library provides a wide variety of resources relevant to adjunct faculty, including:

• Faculty and Staff Resources
• Course Reserves (electronic and print)
• eTextbooks
• Alternative textbooks
• Research support and data management
  • Interlibrary loan
  • Subject librarians
  • Request Items for Pickup
  • Research Guides
• Classroom development
  • Library instruction program
  • How-To Videos

Self-Service Banner is the system used by all active faculty and staff to perform various administrative tasks and provide information to students, faculty, and staff. IN addition to things like setting up Direct Deposit and looking at Pay Stubs, the University uses Self-Service Banner for teaching-related functions, such as entering grades, viewing course information, and viewing student information for advising. Self-Service Banner is accessed by logging in to My.Charlotte.Edu.

The links below guide you through accessing information in the system.

• Viewing your faculty course assignments
• Viewing your faculty detail schedule
• Viewing your detail class list and wait list
• Faculty grade entry instructions
  • Midterm Grades (for entering unsatisfactory Midterm grades)
  • Final Grades (official)
• Faculty and Advisor Self Service Banner Manual

The Academic Calendar is provided by the Registrar’s Office and will give you an overview of the academic year or semester. You will see key dates, including university holidays, listed there.

The IT Service Desk‘s goal is to help faculty, staff, and students use the technology provided by UNC Charlotte.  Support is available via phone and online.  You may contact the Service Desk by:

• Calling 704-687-5500 (or 7-5500 from a campus phone)
• Using your NinerNET credentials, log in to HelpDesk Online to request assistance by submitting a ticket

UNC Charlotte provides a wide variety of free training workshops to employees. Visit the Learning & Development Portal to sign up for workshops, covering topics such as:

• Introduction to Google Sheets, Google Forms, and Google Docs
• Overview of Zoom AI Companion
• Organizing Your Gmail
• Mental Health First Aid
• Increasing Your Productivity
• Positive Psychology in the Workplace
• Dynamic Listening Skills
• Fearless Decision Making
• Green Dot Training

Connect is an academic early alert and advising connect software system. It allows instructors to send systematic notifications to students regarding their academic progress in their courses referred to as flags, kudos, and referrals.  Academic advisors are able to access this information to better connect with students, and use the system for maintaining advising notes.  Students use the online system to conveniently make appointments with their academic advisor, instructor, and student support services such as tutoring and career advising.

Check out the University Advising Center’s website for more information about Connect, upcoming training session, and a getting-started guide.

Ombuds often help by providing an unbiased, non-judgmental listening ear to understand the situation, clarifying issues, by being a thought partner in exploring a full range of possible options, thinking through the pros and cons of the various choices, and helping visitors come to a decision on how they’d like to proceed. We also provide feedback on emerging or systemic concerns and recommendations for positive change to University policies and practices when appropriate.

Communications with the Ombuds Office are confidential. The only exceptions are when we believe that disclosure is necessary to address imminent risk of serious harm or if required by law. The Ombuds is not part of any formal administrative complaint procedure, and communicating with the Ombuds does not put UNC Charlotte on formal notice of a problem.